Webshed wins at National Recruitment Federation Awards 2012

January 15th, 2013 by The Online Marketeer

We won!  The site developed for Jackie Brown Medical by Webshed has just won “Best Online Services” award at the 2012 NRF awards.

Award Winning Jackie Brown Medical Website

Webshed Builds Award Winning Sites. Congratulations to Jackie Brown Medical on Winning “Best Online Service” at the National Recruitment Federation Awards.

The National Recruitment Federation awards are the highlight of the recruitment agencies year.  Webshed have been working with Jackie Brown Medical for 5 years now and the website has been shortlisted for the awards three times previously.  This year however the Jackie Brown Medical site has deservedly won the award for the best recruitment website in Ireland.

The awards are independently adjudicated by Silicon Republic, Irelands premier technology website.  Silicon Republic cited web design, ease of use, an informative and regularly updated blog and social media integration as reasons behind their selection of http://www.jackiebrownmedical.ie as winners of the 2012 National Recruitment Federation Awards.

The site is a complex one from a development perspective, with a lot of custom design and programming. It is however a simple site to navigate and we have kept the design as simple as possible.

Recruitment is also a hugely competitive vertical, so this award means just as much to us here at Webshed as it does to the team at Jackie Brown Medical (who were also shortlisted for several other awards including Recruiter of the Year and Best in Sector – Healthcare).

UPDATE YOUR WEBSITE

If you feel your own website is due a facelift and perhaps a tune up under the hood, then contact us here at Webshed today.  We don’t have set prices for our websites. We understand that every business will have different requirements in order to make the best use of the web for their business. It is this individual attention to our clients businesses that was crucial to Jackie Brown Medical having an award winning website.

Call now on 01 685 4806

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Google Places replaced with Google+ Local (DON’T PANIC)

June 1st, 2012 by The Online Marketeer

Google have been trying just about everything to try and get Google+ to get some traction.  There was quite a buzz around it’s launch, but since it was largely seen as “another Facebook” by the general populace it failed to take over that market.

Google announced the change on Wednesday, and today local listings in search results have changed in format (see below)

Google+ Local replacing Google Places

A new scoring system replaces stars.

At present the system seems to be in a state of flux.  The top listing above is showing the new scoring system which replaces the star system of Google Places.

Zagat and Google

Restaurant reviewers Zagat have teamed up with Google for the new system. I say teamed up, but actually Google just went and bought Zagat in September which makes working together much easier! It will not only be food that is scored though.  In fact there will be more than one category in some verticals.

Zagat scores on Google+ Local

For categories with only one type of data or without enough just a single overall score will be displayed.

I’m a business owner, how do I access my Google Places information now?

For now you can still access your Google+ Local information through the unchanged Google Places interface.  I’m sure that will change down the line.  After all, it is in Google’s best interest to force people onto their social network.  If you are a business owner you do not need to reclaim your business or anything like that.

What happens to my old reviews and data from Google Places?

This section applies specifically to reviews, not to editing your business.  The next time you write a review (on Google+ Local) you will be asked what you want to do with your old ones.  The reason you will be asked is that from now on your name will be on every review you post! Maybe this will cut down on fake reviews but it is more likely to just result in more fake Google+ accounts in my opinion.

You will be asked whether you want to make old posts private or to put your name on them.  You have to deselect boxes to remove your name.  Reviews with no name will essentially not count.  I know I had to make a few private, even though they were legitimate reviews, simply because they belonged to clients.  I don’t want people screaming “FAKE REVIEW” even though I only ever gave on if it was genuine.

What will the changes to Google Places achieve?

Personally I like the new look.  I like the prices displayed beside the hotels in the example above.  Was it like that before?  I don’t think so and if it was I never noticed.  I also like the multiple review categories.

I don’t really like that I have been on Google+ for the first time in about 6 months.  I’d given it up as dead and I don’t really expect that to change.  That said, it does make sense for Google to put everything in one place.

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Online Binocular Shop Launched

May 23rd, 2012 by The Online Marketeer

Agent 74 sells binoculars in their online shop.  They also sell Spotting Scopes, Rifle Sights, Shooting Glasses, Compasses and more besides all that.  Webshed has just built the ecommerce website and new products are being added all the time.

Binocular Shop

This E-commerce site is set to be Irelands premier Binocular and Optical equipment outlet. Click the picture to go directly to Agent74.com

Building an E-commerce site.

Agent 74 required a fully functional E-commerce solution.  Trust is a big issue for online shops, so we had to take this into consideration right from the start when building the Agent 74 website. Webshed researched competitors for their strengths and weaknesses before even starting the design process.  We did not just analyse from a technical perspective, but also from a user experience point of view.  We asked simple questions of ourselves like “would I happily buy here?” and if the answer was no we asked “why?”

A lot of the user experience when shopping online is psychological.  Anything that seems a little rough around the edges makes us lose confidence.

We used a mix of experience and research to come up with the web design and layout concept for Agent 74.

What makes Agent 74 great as an E-Commerce site?

  • We did something unusual. We put all the small print in the main menu so that it is hard to miss.  This contrasts with just about every other E-commerce site in the world.  Why did we do it?  Because if there is nothing to hide about terms and conditions, then why would you make them hard to find?  If I want to buy a pair of binoculars from Agent 74 I’m going to trust the site a lot more if it is transparent.
  • Proper payment integration. It takes a bit more effort to set up a merchant account to provide a solid payment gateway than setting up Paypal payments, but we think it’s worth it.  When you set up a merchant account for online payments you have to comply with a much stricter set of conditions than with Paypal.  There is nothing wrong with paypal, but I like shopping where the payment gateway clearly shows that the site is not run by Betty from her bedroom but a proper accountable company.  We used Realex as our payment gateway and that allowed us to set up 3D secure credit card payments and to accept laser cards on a very secure server.
  • Easy Navigation. It is hard to get lost on Agent 74.  In fact we think it’s impossible.  We created categories for our products that make finding what you want easy.  We are not finished yet either.  There will also be an information section to advise on choosing products.
  • Low shipping costs. I have on one occasion paid as much for shipping as I did for a product.  Keeping shipping costs low has been a priority.  Webshed can’t take credit for that, but it should be pointed out anyway.
  • Clear web design. The site is based on WordPress because it is fast, reliable and solid.  The design is a custom design with clarity as its central conceptual theme.  We wanted people to see the binoculars or spotting scopes rather than confusing clutter.  We believe we have achieved that.
  • A great shopping cart. At webshed we have used a few different shopping carts for our E-Commerce solutions.  So far the one we used for Agent 74 is our favourite.  It has nearly all the features we could want a shopping cart to have, and most importantly makes the user experience straight forward.  As a bonus it is designed specifically to integrate with WordPress, so it utilises some of the great features of WordPress.  Like all off the shelf shopping carts it needed some tweaking, but nothing too drastic.  I feel a review of the cart coming on over at SEO training, our site about, well, SEO training as it happens.

Why we think Agent 74 is going to be the top website for binoculars in Ireland

If you have a physical shop, then you can fit it out like Lidl or like Brown Thomas’s.  With an online shop it is possible to fit it out like Brown Thomas’s, and stock really high quality merchandise, but you can price your merchandise like Lidl because you don’t have the same overheads as a physical shop.

Agent 74 sells a large range of Binoculars, Spotting Scopes and other optical goods that are really good value.  They also sell from an online shop that not only looks better than their competitors, it performs better and offers more transparency and ease of use.

We are in a recession and VALUE deserves capital letters!  Agent 74 offers value that is good enough for it to make sense for shoppers in the UK to buy their binoculars from Ireland.  For Irish buyers you save on the price buying rifle sights, binoculars or other products from the UK too.

Search Engine Optimisation

Of course every good shop needs to be found online.  That is where Search Engine Optimisation comes in.  We will be working hard on that from here on in.  And at Webshed SEO is our thing!  It is an essential part of the Online Marketing mix.

Marine Binoculars

Previously to working with Agent 74 there wasn’t a whole lot of knowledge about binoculars at Webshed.  When working on the Marine Binoculars we noticed one pair in particular though…. Waterproof, floating, with and internal illuminated compass and rangefinder.  You can look at them here.  They nearly make your cup of tea for you!  There are lots of other neat products too… go and have a look!

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Wicklow Yoga Site Launch

May 18th, 2012 by The Online Marketeer

Webshed has had great fun working with Claire from Wicklow Yoga on her website.  The site actually launched a few weeks ago but I’ve been too busy on client  sites to update this one.

Yoga Wicklow

The new Wicklow Yoga website

Wicklow Yoga is a new studio and offers yoga classes in Wicklow town from their studio on South Quay.  Actually, the studio is more than a yoga studio.  There are other things on offer too, like Reiki massage and Meditation classes.  Full information will be added to the site next week on those.

The Brief for Wicklow Yoga

  • A clear, clean looking, well designed website
  • Easy Navigation
  • The ability to edit content and add content without extra charges each time
  • The possibility of adding a shop to it in the future to sell yoga equipment
  • Have the site show up in Google and attract new clients

What Webshed Provided

The site is built on wordpress.  This gives Wicklow Yoga the ability to edit and add content to their own site without incurring further charges down the line.  Wordpress is also the worlds best blogging tool.  Since social media is at the heart of business online now and search engines like Google are paying more attention to social signals in their rankings, it makes sense to include a solid social media platform at the heart of a website like this.

Webshed built a custom theme for the site, ensuring that the site is unique in appearance and conforms to the client requests for a fresh, clean design.  A lot of websites fall down at this point, with cluttered designs.

Of course, as with all our websites, the Wicklow Yoga site has had a sitemap submitted to all the search engines, A google places listing created, and analytics set up.

Training is a huge part of what Webshed does.  A fairly big chunk of website development costs goes towards online marketing training.  There is no point in just handing over a website and saying “there you go!”.  Software training, Content writing training, and basic SEO training are part of the package.  Marketing ideas also come included.  After all, what’s the point in having a business if it isn’t marketed?

Online Marketing

The site has now entered the second stage.  Online marketing is vital for a website.  Search Engine Optimisation is necessary to get the site to rank well on the search engines.  This can be frustrating  for new businesses because it takes time.  Everybody wants to be at number one in Google.  Luckily, at Webshed, SEO is our specialist area.  The climb has already begun, and will continue.  It is possible to climb faster, but the methods you would have to use would put the site at risk of incurring a ranking penalty.  Webshed believes in slow steady and most of all Solid growth.  We stay within (although at the edge of) Google guidelines, pushing the boundaries, but not breaking them and putting client sites at risk.

Of course, marketing goes both ways… I seem to be developing an interest in Yoga!  While I haven’t (yet) taken part in one of Claires classes, I would have no hesitation in recommending her.  It’s been a real pleasure to be a part of Wicklow Yoga’s beginnings.

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Market Addict

December 10th, 2011 by The Online Marketeer

Hello, my name is Ian and I am a market addict.

This summer I was selling ice cream on the weekends in Dunlaoghaire Market in the peoples park. Tomorrow I’m selling Christmas Wreaths in the Christmas Market in Laragh Co. Wicklow(also known as the Glendalough Christmas Market).

I always liked markets, but selling in them is positively addictive. This is particularly true for somebody like me who spends a lot of their working life in isolation, communicating only through the phone and keyboard.

I have also learned a lot while working in the markets. Things that translate well into all business. Things like, price is not usually the biggest issue, but if it is then you must have it really wrong! I have learned the importance of communication with customers. No communication and they move on. It’s the same for all business.

Most of all, markets are helpful for letting us observe human behaviour. What makes people buy? When does no mean no, and when does it mean “I’m not convinced yet”.

Here is one thing that is hard to translate into the world of online business. A smile. Put two market traders beside each other with exactly the same products. If one is smiling, friendly and approachable and the other looks bored, texting away and surly, you can be guaranteed that the smiler will do at least double the business. How do we translate that into an online business? How do we make online business personal? I believe that these are the biggest barriers to online sales at the moment.

I’m going off to think about it for a while. I’ll leave you with this though. < G R I N >

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Google+ allowing business pages (at last?)

November 9th, 2011 by The Online Marketeer

Huge brands are already doing it.  Burberry, Pepsi, O2 and Cadbury have already created their Google+ pages.

Google plus hype

Google+ Pages for business. Jump in now and count the cost later? How much time should be invested in it at this stage?

Google Pages is the answer to Facebook pages.  It is being widely heralded across the internet as a long awaited and much needed alternative to Facebook pages.

I’m not buying it! ……. yet.

A huge rush is taking place to be an early adopter.  Get in there first!  Be one of the leaders!  I don’t get it quite frankly. Google+ has been a bit of a damp squib so far.  After an early rush to get onto it helped by the clever tactic of only allowing invited people to sign up, activity has been less than breathtaking.

In an article on mashable not so long ago I was reading how most of Google’s own management team have not managed to start using it properly.  If the people in the company who make it aren’t using it why is anybody else?

Social Media Burnout

We are inundated with social media.  People have become anti-Facebook because it is taking up more of their lives than they feel it probably should.  Twitter is creating an alternate universe where people can no longer watch a simple tv programme without checking up what other people think about the same programme.  Add in instant messaging, RSS feeds, aggregators and specialist industry news sites that spit out content like a gatling gun and it is no wonder that many among us are suffering from social media burnout.

We simply don’t want another social media site that is going to take up even more of our precious time.  We use facebook because all of our friends do.  In Ireland it is THE social media site.  People have been fired because of using it too much, and other companies have blocked it on their office networks.  People may have a problem with lots of aspects of facebook, but the truth is that a huge number of people use it as their primary tool for staying in touch.

Why Google won’t oust Facebook

When Google introduced their search engine it caught on and got accepted, even lauded.  Why?  Because it offered better search results than any other search engine on the market.  Less spammy results meant that it was easier to find what you were actually looking for.

Google+ is doing nothing particularly new.  There are already complaints that a business page can’t have assigned admins like Facebook pages can.  That said, assigning admins is a relatively new phenomenon on facebook too.  I have not heard anybody say one single thing that Google+ is doing better than facebook.

If I open a florists beside another florists, I’d better be sure that I have a unique competitive advantage.  Without it I’m not likely to last all that long as a flower shop.  Show me the Google competitive advantage here and I will be sold.

Why listening to hype does more harm than good

The internet is really good at one thing in particular.  Hype.  Look at social media in general.  In fact, look back before that.  Business advice was “you must have a website”.  Then it was “you must be on social media”.  Now it appears that this weeks message is “you must be on Google+”.

Those messages are not necessarily wrong.  What is wrong about it is that there is no understanding behind why you should do any of it.  If somebody tells me to jump off a bridge, then there had better be a good reason.  Yes a business needs a website, but just having a website is no good.  It must serve a function for the business.  It must be marketed.  The bottom line is it must bring in business and just having a website does not do that.  Things like SEO have to be taken into consideration.  Who is your website targeting?  Will it reach your target market and if not how can you make it do so?  This is online marketing, the forgotten piece in the “you must have a website” statement.  The lack of clarification in this regard made it possible for the market to be openly abused.  Quick buck merchants were happy to take money for a website that was not worth the proverbial paper it was printed on.

Likewise, we saw so called guru’s proclaiming that anybody without a facebook page was living in the dark ages and that they were getting left behind.

There was precious little talk about how to successfully utilise facebook.  How to make it work for your business.  The fact is that facebook simply does not serve a purpose for many business’s.  Lot’s more business’s put up a page, but had no idea what to do next.  A comparative handful made it work for them.  Some through luck, but mostly through planning and strategy.

Planning and Strategy

Planning and Strategy do not mix with jumping in feet first in order to be “one of the first”.  There is a time and a place for that.  Getting a domain name is a land grab, act first, think later time.  Launching an app that nobody else has yet is a time for action.  Google+ is not.

There are an estimated 40million users on Google+ now.  How many of those are in Ireland?  Nobody knows.  How many of those in Ireland are active?  Nobody knows.  How many of those active Irish users are in your target demographic group?  Your guess is as good as mine.  How much money / time / energy would you put into a print publication on the basis of information like that?  That’s what I thought.

Hang back, see what happens, let others make the mistakes and use their energy.  Then, if it seems that Google+ is here to stay and gaining ground, then and only then, make your move and do it well.

If you want help with your online marketing strategy call Ian at Webshed on 086 3817149.  Initial Consultation is free.

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What running a marathon taught me about content writing

November 8th, 2011 by The Online Marketeer

Marathon Medal Dublin City Marathon 2011

My marathon medal from the Dublin City Marathon 2011

What do running a marathon and writing content for a website have in common?

Both of them seem hard at the outset.  Both take a commitment.  Both can be rewarding in many ways.

All my life I watched marathons in wonder.  How could anybody run that sort of distance?  What does it take to keep going when every fibre in your body wants to quit?

Training

The first step (if you’ll pardon the pun) is simply getting started.  8 weeks before the marathon I started training.  I used a couch to 5k app on my iphone.  3 days a week it was time to run and out I went no matter what the weather and did it.  No excuses, no “I don’t feel like it today”, no “I have too many other things to do today”.

Writing content for the internet is the same.  It is very easy to put off that blog post or writing that article.  There are always other pressing issues that can help you avoid the first simple step of writing that first sentence.

Practice

The first day I ran, I completed 8 runs that were just 1 minute in duration with breaks of 1 1/2 minutes in between.  I felt like I was going to collapse at the end of it.  8 weeks later I was running 5k without stopping.  It got easier.  It only got easier because I went out and did it every week on schedule.

Similarly, with content writing, what takes ages at first becomes second nature.  It gets easier.  Practice, practice practice.  When I run I set myself achievable goals.  I wasn’t worried about not being the fastest person to ever run 5k (in fact I’m very slow).  I don’t have to be quick to be faster than all those people who never made it off the couch.  There will always be somebody fitter than me, but I have more energy and more drive as a result of exercising than I did when I was happy to sit behind my computer all day and in front of the tv all evening.  My mind feels sharper and I have even become more confident.

Confidence

Ah yes, confidence.  Confidence comes with practice.  The more I write the happier I am with what I write.  I don’t have to second guess it all the time.

How did I go from 5k to running a marathon?

Well, that bit was not really advisable.  I just did it.  I didn’t run the whole marathon.  In fact it took me 6 hours to complete the course.  As I said afterwards “the last 20 miles were the hardest”.  But I did it.  I didn’t quit.  I hurt, I even bled, but I kept at it.  The result – I achieved my goal.  I have the medal to prove it.  It will not be my last marathon either.  I will continue to practice and it will continue to get easier.

Running is about putting one foot in front of the other and repeating the process.  Content writing is about putting one word after another (preferably in a sentence that makes sense).

No more excuses.

Running excuses:

  1. I’m too tired
  2. It’s too wet / windy / cold / snowy / hot out today
  3. I don’t want to overdo it and injure myself
  4. I’ll start next week
  5. It will take me ages to run 5k
  6. I’m too busy today
  7. I need to concentrate on work / home life / my favourite tv programme
  8. I’m too old
  9. I’m too overweight
  10. I don’t want people to see me running
  11. What would I get out of it anyway?

Content writing excuses:

  1. I don’t feel inspired today
  2. I don’t know what to write about
  3. My writing isn’t good enough
  4. I have too many other things to do today
  5. I’ll start tomorrow
  6. Somebody else already wrote about the same thing I was going to write about
  7. It will take me ages to write a blog / article
  8. What good is one piece of writing going to do?

Excuses.  That is all they are.  They are tricks you allow your mind play on you to prevent you from doing something that will really benefit you.  I’m not saying that everybody should go and do a marathon.  I am saying that everybody who owns or works on a website should write fresh content for it regularly.

We all put things off.  Why?  When it comes to websites the old adage “Content is King” is sometimes forgotten.  If you are not the greatest writer on the planet don’t let that stop you.  You will never get any better if you don’t actually practice.

If you have a busy schedule, then make the time.  Make it a priority.  If you don’t know what to write just start writing and see what happens, or take inspiration from somewhere else.

Oh, and the excuse that went “Somebody else already wrote about the same thing I was going to write about”…… have a look at this blog post that @copyblogger tweeted about just a few minutes before I wrote this post.  It’s probably better written than what I’ve just written, it’s drawing the same comparisons.  I choose to call it inspiration.  If I hadn’t pointed out that I got the idea from somebody else, then you would never have known.

The point is that it is ok to use what other people write about as a basis for your own writing.  Another day perhaps Jeff Goins will use something I write as inspiration for one of his posts.  Professional writers do that.  If a newspaper gets a scoop you can be sure that the next day the other papers will cary a version of the same story.

It’s time to start writing!

Even if it feels like a marathon task that may suck the will to live out of you just do it.  Get started.  It will get easier…. I promise!

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Recruitment Agency Website Relaunch

October 18th, 2011 by The Online Marketeer

We have just relaunched the website of recruitment agency Jackie Brown Medical.  The brief was to add movement and life to the original website and give it a fresh look that was user friendly.

Integrated blog on Jackie Brown Medical

A fresh website layout with big buttons for most used features. The new Jackie Brown Medical Website is user friendly on the outside and very smart on the inside.

Online Marketing relies heavily on having a good website to back up all your other activities.  There is no point in directing traffic to a site that people then leave quickly.

Recruitment is a highly competitive marketing vertical.  It is also a market that exists nearly entirely online now.  The website for Jackie Brown Medical has been launched just in time for the National Recruitment Federation, Recruitment Industry Awards.  We are confident that the new website will do well for Jackie Brown Medical in these awards.  In fact the previous website (also designed by webshed) was shortlisted for “best online services” twice before.

Website Design Features

  • Database Driven Jobs pages including search features and job tagging. The website can accept jobs being posted from external sites or from Jackie Brown Medical itself. The website can also post to external sites.
  • Online Application Forms
  • CV upload feature, allowing job seekers to upload their CV to Jackie Brown Medical.
  • Advice Centre. Offering advice on CV tips, CV layout, Interview Tips and a Guide to Using Recruitment Agencies
  • Integrated Blog.  The blog is themed to look exactly like the rest of the website.  The blog is a hugely important feature in terms of driving traffic to the site.
  • Testimonials database.  Customers can view or add their own testimonials. Like any business, testimonials are very important to recruitment agencies.
  • Social Media Integration. Custom designed buttons to connect to Facebook, Twitter and Linkedin Pages.  Facebook and Twitter Share/Send/Tweet buttons on individual jobs.
  • Feedback Forms.  Forms to allow feedback on some site features.  Communication is vital in order to improve a website further.
  • Animation. Animated buttons features and slideshows help to make the site more interactive and a better user experience.
  • Web Standards Compliance.  All our coding is W3C compliant.
  • Search Engine Optimisation.  A great deal of care has gone into making the website as SEO friendly as it is User friendly (terms that are becoming more and more linked).

The website was launched yesterday and we are already seeing positive changes in traffic patterns. Search Engine Optimisation, a good layout and an Online Marketing approach have made the Jackie Brown Medical site one of the best Recruitment Agency sites in the country and without a doubt the very best in the Medical Jobs sector.

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Blueface Join Arthurs Day

September 21st, 2011 by The Online Marketeer

Blueface are an Irish Voice Over Internet Provider (VOIP) phone service provider.  Arthurs day (22nd September) has been a hugely successful marketing idea by Guinness.  The idea is that at 17.59 (or one minute to six pm) everybody raises a glass of Guinness to Arthur Guinness.  It originally started a few years ago to mark their 250th birthday.

Blueface Arthurs Day Guinness Advert

A blue Head on the Black Stuff

What is the connection between Guinness and Blueface?

Ah, surely it’s obvious.  Guinness must use Blueface for thier phones.  If they do they certainly aren’t listed in the blueface phonebook.  If Guinness are not using Blueface as a telecoms supplier they certainly should be in my opinion.  They would save themselves a fortune on telephone costs using VOIP (voice over internet provider) instead of POTS (Plain Old Telephone Service).

No, it appears that the link between Blueface and Guinness is that the staff in Blueface like the odd pint of Guinness and think that Arthurs day is a great idea.

Edit: It appears that I missed a link!  Earl of Iveagh, Edward Guinness invested in Blueface in May through VentureWave and is a director of Blueface.  He is also a direct descendant of Arthur Guinness himself!

Blueface make a blue pint of Guinness

Blueface have added a blue head to a pint of Guinness and put their smiley logo onto it. One might imagine that Guinness may not be over the moon with this hijacking of Arthurs day by blueface.
This is actually a very clever online marketing move by blueface. They sent out their offer of an extra 17.59% credit by email. As such it may never come to light over at James gate and the Guinness marketing department.
Even if Guinness do get wind of it, making a fuss about it would do them more damage than good. Blueface are after all propagating Guinness’s own marketing campaign and truly buying into the idea of Guinness being an Irish drink… Even if this is scarcely the case anymore.
I for one will be availing of the free credit, and I may even raise a glass to Arthur too (despite not being invited this year).

Why Guinness should not object to blueface jumping on the back of their marketing.

I have already mentioned that the blueface campaign actually promotes the Guinness campaign. As such, any backlash would come across as being petty and because of social media in particular could potentially start an avalanch of online bad feeling towards Guinness at exactly the time when they are trying to achieve the opposite. The internet loves a David and Goliath story. While blueface are the largest VOIP company in Ireland, they are still very definitely in the “David” category when compared to the might of Guinness and the Diageo group.

What is voice over Internet anyway?

VoIP is technology that allows you to make phone calls over the Internet. The benefits include cheaper calls and WAY more flexibility with your phone service. Need a phone number that can ring in two different physical locations? You can do that and much more with voice over Internet. I will write more about it in my next post.

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Google launches Google Wallet – Pay with your mobile phone

September 20th, 2011 by The Online Marketeer
Google Wallet

Google Wallet - The future of retail payments?

Today Google launched Google Wallet, a neat innovation that allows you store your credit card details on your phone and use it to pay in shops.  Today saw the start of what is likely to be a big and prolonged online marketing campaign by Google as they roll Google Wallet out.

Google Wallet Security.

Just how comfortable people will be with storing their cards in their mobile phone remains to be seen.  Google point out that unlike a card in your wallet, your cards in your phone will be protected by a pin number.  They say that this makes it more secure than carrying your card.  However, people are more likely to leave their phones sitting on a table while they eat or drink than a credit card and smart phone thefts are constantly rising.

Where can I get Google Wallet?

It will be a while before we see Google Wallet rolled out in Ireland in any case.  Visa and Amex have yet to be integrated and at present the system is only available in the US.  In face, the system is only available on the Nexus S android phone at the moment.  This begs the question, will apple allow the system to be integrated into the iphone.

We have already seen Apple fail to reach agreement with Google about Google Maps navigation, leaving iphone users a much pared back version of free satnav than android users.  Apple have also not added support for flash for some reason.  The end result is a growing wave of people thinking that Apple should get off their high horse before they leave themselves sitting in the wake of android wondering what happened.

Personally I think Google Wallet is a great idea.  I am one of the few that manage to lose cards with much greater frequency than my phone.  The ability to have my payment method with me anywhere I have my phone would be an absolute bonus.  No more getting to the till and realising that I left my card in my other trousers.  Lets face it, how many of us EVER leave the house without our phones?

How does Google Wallet work?

Google Wallet works by tapping your phone on a reader at the paypoint (yes hardware needed by retailers).  The technology is called Near Field Communication (or NFC).

Extra benefits of Google Wallet for users and retailers.

Google wallet has one more huge benefit that will make many users very happy.  It can also be used as a loyalty card system, negating the need for a wallet full of Coffe chain loyalty cards and swipes.  All you will need is your phone in any place that offers the payment system.  Fabulous!  I know I have a drawer full of partly used loyalty cards with stamps on them, many of them from the same places.  For the retailer it makes customer loyalty easier and makes keeping tabs on it easier too.  It is an all round, win win.

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